Carefully scheduled from Idaho
Live fish are never treated like ordinary merchandise.
We may delay shipment when weather, holidays, carrier conditions, or the fish’s condition make travel unsafe. A safe arrival matters more than keeping an arbitrary ship date.
How shipping works
From reservation to arrival
We review conditions
We check weather, carrier timing, destination, and the fish’s readiness.
We confirm the window
Orders ship only on agreed weekdays for a weekday arrival.
We pack for the trip
Packaging is matched to the species, fish size, season, and destination.
You receive promptly
An adult should bring the package indoors immediately after delivery or pickup.
Weather holds
Animal welfare comes first. A weather hold does not cancel the order; the fish remains reserved until an acceptable shipping window is available. We may require pickup at an approved carrier facility during temperature extremes.
Secure packaging
Fish are packed in clean, secure bags with appropriate water and oxygen, absorbent material, insulation, cushioning, and temperature support when needed. Packaging and service may vary by species, size, season, and destination.
When your fish arrives
The first few minutes matter
Bring it indoors
Move the package out of heat or cold immediately.
Document concerns
Photograph the unopened box and bag if anything appears wrong.
Follow acclimation
Use the included instructions and contact us promptly about severe distress.
Carrier-ready safeguards
Built around next-day live-fish travel
Every shipment is reviewed individually. These standards follow current UPS live-animal requirements and our own animal-welfare checks.
Next-day service
Fish ship only with a UPS service that guarantees delivery the next day. We do not tender live-fish packages on Fridays or immediately before a carrier holiday.
Secure primary bags
Each fish is packed in strong bags at least 4 mil thick and double-bagged, with approximately one-third water and the remaining space filled with oxygen.
New insulated box
We use a new, strong corrugated outer carton, insulation, absorbent material, cushioning, and secure dunnage selected for the fish, route, and season.
Clearly identified
The carton is marked for live fish on opposing sides. UPS cannot deliver to a P.O. box, so checkout requires a complete deliverable street address.
Weather safety: We review origin, transit-hub, and destination conditions before release. A shipment may be held or redirected to an approved staffed carrier facility when safe travel cannot be supported.